HTTP Status 500 – Internal Server Error


Type Exception Report

Message java.lang.Exception: no product found for productName 'DrTaxInstaller3' and architecture 'mac'

Description The server encountered an unexpected condition that prevented it from fulfilling the request.

Exception

javax.servlet.ServletException: java.lang.Exception: no product found for productName 'DrTaxInstaller3' and architecture 'mac'
	com.riag.server.drtus.mirror.FileServiceServlet.doGet(FileServiceServlet.java:53)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

Root Cause

java.lang.Exception: no product found for productName 'DrTaxInstaller3' and architecture 'mac'
	com.riag.server.drtus.mirror.FileServiceServlet.doGet0(FileServiceServlet.java:69)
	com.riag.server.drtus.mirror.FileServiceServlet.doGet(FileServiceServlet.java:49)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:635)
	javax.servlet.http.HttpServlet.service(HttpServlet.java:742)
	org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

Note The full stack trace of the root cause is available in the server logs.


Apache Tomcat/8.5.31